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.........The Fusion of Art and Science tm .........
Secure
Order Placement at G.F.I.
G.F.I. offers its customers two methods of ordering. One is
through our fax machine @ 781-647-4044. This machine is located in our limited access
office, which remains locked in the absence of the office manager. It is the
primary vehicle for sending private information such as credit card data,
purchase order numbers, or confidential drawings.
The other avenue is to send correspondences to our email accounts. We will do our best to get back to you the same day.
Delivery
In order to expedite fabrication or repair of your
glassware, we need to have your approval of our price quote, as well as a
purchase order or a credit card. Our normal lead time is approximately one week
to ten business days. On occasion, larger repair lots or unique fabrications
may have a longer turnaround. To eliminate downtime, an expedited service is
available. However we cannot begin this period without the proper ordering
information.
At G.F.I., we know that close contact between our customers
and technicians assures accurate understanding of technical details, and is the
basis for our high efficiency operation and low rejection record. Please call
1-800-552-6182 (out of state), 1-781-899-3138 (MA) or email us to speak with one of our glassblowers.
