It has been approximately a year and a half since the founder of our company, Gerhard Finkenbeiner, disappeared this past May. Overcoming this event has been very difficult for all of us, but we could not have done it without you, our customers. Your continued business and support have allowed GFI to flourish in the wake of this tragedy.
During the past year, we, the staff of G. Finkenbeiner Inc., have been continuing successfully to provide the Quality Glassware and Personal Service you have come to expect from us. Our Vice President Thomas Hession and Office Manager Diane Hession have been running the business proficiently and in accordance with Gerhard's wishes. You can be assured that every effort will be made to handle all of your Scientific Glassware needs in a timely and professional manner.
As a small business, we have the ability to develop a personal, productive relationship with our customers. Fabrication and repair needs will be evaluated with the priority and attention you won't get from the larger companies. You can call, fax, or e-mail a request and expect a prompt , concise reply... usually the within 24 hours. Our standard turn around is 10 business days or about 2 weeks, sooner in some cases. If you have a rush or urgent job, we can accommodate you.
The Quartz Glass Harmonica, Gerhard's invention and musical triumph, will also be continued faithfully by our company, as Gerhard would have wanted.
If you have any questions or comments, we would be happy to hear from you! Your satisfaction is our priority! Your continued business has been invaluable to us during these adverse times, and we thank you sincerely for your support.
With warmest wishes to all,